Cisco Collaboration


Cisco Collaboration provides an open, extensible platform combining the best of both cloud and on-premises technology to deliver a differentiated experience.


 

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Administering Unified Contact Center Enterprise Part 1 (AUCCE1)

The 5-day Administering Cisco Unified Contact Center Enterprise Part 1 is presented by training partners to system engineers and customers who will be involved with support of a UCCE solution deployed in a CVP comprehensive environment.

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Administering Unified Contact Center Enterprise Part 2 (AUCCE2)

The 5-day administering Cisco Unified Contact Center Enterprise Part 2 is a presented by training partners to system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment.

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Administering and Using the Cisco Webex Boards (WEBBOARD-ADM-CT)

This is a 1-day Webex Board instructor-led course teaching students how to Provision, Configure and Administer a WebEx Team Board for Collaboration Teams.

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Administrating Webex Meetings with Control Hub (WEBM-ADM-CT)

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Advanced Scripting for Cisco Unified Contact Center Express (ASCCX)

This 5-day, ASCCX course will build on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX fun

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Cisco Meeting Server Advanced (COLLAB350)

The 3-day Cisco Meeting Server Advanced (COLLAB350) v3.0 course shows you how to install and configure a resilient and scalable Cisco® Meeting Server deployment.

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Cisco Meeting Server Intermediate (COLLAB250)

The 2-day Cisco Meeting Server Intermediate (COLLAB250) v3.0 course shows you how to install, troubleshoot, and maintain Cisco® Meeting Servers.

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Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting (TEICT-CT)

Three-day course that focuses on installing, configuring, and troubleshooting Cisco Telepresence Endpoints

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Deploying Cisco Unified Contact Center Express (UCCXD)

This 5-day course, Deploying Cisco Unified Contact Center Express, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment.

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Deploying Cisco Unified Intelligence Center (DUIC)

Deploying Cisco Unified Intelligence Center 1.0 is a three-day ILT course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources easier.

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Deploying Unified Contact Center Enterprise (DUCCE)

Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course presented by training partners.

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Deploying, Configuring and Using Cisco WebEx Teams (WEBEX-TEAMS-CT)

This is a 5-day instructor-led course where the students will learn how to Provision and Administer a Cisco WebEx Teams Solution.

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Deploying, Configuring, Monitoring, and Troubleshooting Enterprise Networking Compute System (ENCS-CT)

A 5-day course that gives the skills necessary to install, configure, monitor and troubleshoot the Cisco 5100/5400 Enterprise Networking Compute System (ENCS)

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Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

The 5-day Developing Applications for Cisco Webex and Webex Devices v1.0 course prepares you to use the programmability features of Webex®, Cisco® enterprise solution for video conferencing.

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Implementing Automation for Cisco Collaboration Solutions (CLAUI)

The 3-day Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud.

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Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

The 5-day Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course covers advanced call control and mobility services.

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Implementing Cisco Collaboration Applications (CLICA)

The 5-day Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices .

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Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

The Implementing Cisco Collaboration Cloud and Edge Solutions course provides you with knowledge about Cisco Expressway Series solutions enabling B2B calls, Cisco Mobile, remote access, authentication options, & additional Cisco Expressway Series features.

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Implementing Cisco Unified Communications Security (UCSEC)

Implementing Cisco Unified Communications Security (UCSEC) v1.0 is a new 5-day ILT class designed to provide students with the necessary knowledge and skills to implement security features in a Cisco Unified Communications environment.

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Implementing and Configuring Cisco TelePresence Video Suite (Advanced) (ADVANCEDTP-CT)

This 5-day one of kind Cisco Collaboration in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco Collaboration Components.

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Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

The 5-day Implementing Cisco Collaboration Core Technologies v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles.

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Implementing, Configuring and Managing Cisco Meeting Server (ICMCMS-CT)

In this 5-day course, students will install and configure a Cisco Meeting Server version 2.x.

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Installing and Configuring Cisco Cube/Gateways (ICCC-CT)

In this 3-Day Cisco Course, students will learn how to deploy Voice Gateways/CUBE and setup Cisco Unified Communication Manager (CUCM) to deploy SIP Trunking.

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Understanding Cisco Collaboration Foundations (CLFNDU)

The 5-day Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution.

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Using Cisco Jabber Softphone with Finesse Desktop for Remote Agents (AGENT-EUT-CT)

This half day training session covers Cisco Jabber Softphone and Finesse Desktop

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Using Cisco Video Endpoint / Telepresence Endpoint Registered to the Cloud (VIDEND-EUT-CT)

This half-day training user will learn how to use Cisco Video Endpoints that are registered to the cloud.

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Using WebEx Meetings - End User Training (WEBM-EUT-CT)

Half-day session where you will learn how to use Webex Meetings

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Using Webex Boards for Collaboration (WEBBOARD-EUT-CT)

A half-day session where users will learn how to use and collaborate with Webex boards

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WebEx Teams - End User Training (WEBT-EUT-CT)

In this 4-hour training, users will learn how to use Webex Teams.

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