Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)


Course Description

In this course, you will learn and practice techniques to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises.

Troubleshooting methods, approaches, procedures, and tools are explored. A series of different organizations are introduced for each a set of troubleshooting scenarios that are presented. You will attempt to solve as many of the troubleshooting tickets as you can; the debrief includes review information that will help you further understand the specific issues raised in the scenarios.

Learning Objectives

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
    • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
    • OSPF, EIGRP and BGP issues, including redistribution
    • HSRP, VRRP, and GLBP issues
    • EtherChannel issues
    • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
    • When headquarters or branch clients are unable to access internal devices or the Internet o When you are unable to connect to a network device using SSH or Telnet
    • When devices are unable to acquire a DHCP-provided address

Prerequisites
  • Taking ROUTE v2.0 and SWITCH v2.0 is highly recommended​

Labs

Discovery Labs

Students will get 50 hours of total lab time that can be used within a 90-day period that starts when they first log in to the labs.

The following discovery labs are included in this course:

  1. Maintaining and Documenting a Network
  2. Troubleshooting Connectivity

Challenge Labs

The following Labs are included in this course:

  1. First Troubleshooting at SECHNIK Networking Ltd.
  2. Second Troubleshooting at SECHNIK Networking Ltd.
  3. Third Troubleshooting at SECHNIK Networking Ltd.
  4. First Troubleshooting at TINC Garbage Disposal Ltd.
  5. Second Troubleshooting at TINC Garbage Disposal Ltd.
  6. Third Troubleshooting at TINC Garbage Disposal Ltd.
  7. Fourth Troubleshooting at TINC Garbage Disposal Ltd.
  8. First Troubleshooting at PILE Forensic Accounting Ltd.
  9. Second Troubleshooting at PILE Forensic Accounting Ltd.
  10. Third Troubleshooting at PILE Forensic Accounting Ltd.
  11. Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  12. Fifth Troubleshooting at PILE Forensic Accounting Ltd.
  13. First Troubleshooting at Bank of POLONA Ltd.
  14. Second Troubleshooting at Bank of POLONA Ltd.
  15. Third Troubleshooting at Bank of POLONA Ltd.
  16. Fourth Troubleshooting at Bank of POLONA Ltd.
  17. First Troubleshooting at RADULKO Transport Ltd.
  18. Second Troubleshooting at RADULKO Transport Ltd.
  19. Third Troubleshooting at RADULKO Transport Ltd.
  20. Fourth Troubleshooting at RADULKO Transport Ltd.


Related Training

Who Should Attend

Network engineers and technicians, Support engineers, Systems engineers, Network analysts, Senior network administrators, Anyone involved in implementing, verifying, and troubleshooting routed and switched enterprise networks

Course Information


Length: 5 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16