Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Course Description

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course covers advanced call control and mobility services. You will learn how to use Cisco® Unified Communications Manager features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution. Through a combination of lessons and hands-on experiences, you will also learn about a wealth of other features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, Device Mobility, Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing, Call Admission Control, Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Board Element Call deployments, signaling and media protocols, call coverage, and time of day routing. 

Course Information

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Length: 5 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16

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Learning Objectives

• Analyze and troubleshoot SIP, H.323, and media protocols
• Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
• Implement call coverage in Cisco Unified Communications Manager
• Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
• Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
• Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
• Implement Cisco Unified Communications Manager Express for SIP phones
• Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS® XE gateways
• Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager
• Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
• Troubleshoot multisite Cisco Unified Communications Manager deployments
• Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable General Data Protection Regulation (GDPR)
• Configure and troubleshoot Cisco Unified Border Element

Labs

1. Analyze SIP, H.323, and Media Protocols
2. Troubleshoot SIP and Media Protocols
3. Implement Cisco Unified Communications Manager Supplemental Services
4. Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
5. Configure Device Mobility
6. Troubleshoot Cisco Unified Communications Manager Device Mobility
7. Configure Cisco Unified Communications Manager Extension Mobility
8. Troubleshoot Cisco Unified Communications Manager Extension Mobility
9. Configure Cisco Unified Mobility
10. Troubleshoot Cisco Unified Mobility
11. Implement Endpoints in Cisco Unified Communications Manager Express
12. Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
13. Implement Calling Privileges in Cisco Unified Communications Manager Express
14. Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
15. Implement Globalized Call Routing
16. Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
17. Implement MGCP Fallback and Survivable Remote Site Telephony
18. Implement Call Admission Control
19. Troubleshoot Globalized Call Routing
20. Troubleshoot Call Admission Control
21. Implement Global Dial Plan Replication
22. Implement Cisco Unified Border Element
23. Troubleshoot Cisco Unified Border Element

Who Should Attend

Network administrator, Network architect, Network designer, Network engineer, Network manager