Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting (TEICT-CT)

Course Description

This is a three-day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800, EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also set up Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

Course Information

Length: 3 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16


Want to learn more? Please fill out the form below and one of our team will reach out to you shortly.

Learning Objectives

The software applications that are covered in this course include:

  • Cisco Endpoints
  • Cisco Unified Communications Manager 11.5
  • Cisco VCS/Expressway 8.10
  • Cisco TMS Server (TMS) 15.6
  • Cisco TelePresence Conductor/Telepresence Server
  • Cisco Meeting Server


  • Basic Windows Knowledge
  • Working knowledge of basic IP networking


  1. Implement Cisco Collaboration Endpoints
  2. Register, Configure and Verify Telepresence SX80, EX90 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager
  3. Monitor and Troubleshoot Cisco Endpoints registered on CUCM
  4. Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway
  5. Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway
  6. Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface
  7. Implement and Monitor Conferences on Cisco Collaboration Endpoints
  8. Use TMS to Configure and Monitor Telepresence Conferences






Who Should Attend

Network Video Technicians / Administrators, Voice/UC/Collaboration/Communications, Administrators/Engineers