Administering Cisco Unified Communications (ACUCC-CT)

Course Description

This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.

Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.

Course Information

Length: 5 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 12


Want to learn more? Please fill out the form below and one of our team will reach out to you shortly.

Learning Objectives

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unified Communications Manager IM and Presence (IMP)
  • Cisco Unity Connection
  • Cisco Emergency Responder
  • Cisco Paging Server
  • Cisco Expressway (MRA)
  • Cisco Unified Contact Center Express (UCCX) Cisco Meeting Server (CMS)


  • CUCM Labs
  • Unity Connection Labs
  • Cisco Unified Communications IM and Presence (IMP)
  • Cisco Unified Contact Center Express (UCCX)
  • Cisco Meeting Server (CMS)
  • Cisco Paging Server
  • Cisco Emergency Responder (CER)
  • Cisco Mobile Remote Access (MRA)