Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Course Description

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions. 
You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. 

Course Information

Length: 5 day

Format: Lecture and Lab

Delivery Method: Virtual / Onsite

Max. Capacity: 16


Want to learn more? Please fill out the form below and one of our team will reach out to you shortly.

Geography & Location
Apr 05, 2021 - 5 day(s)
Apr 05, 2021
GTR-Remote London Time
EMEA, GTR-Remote London Time
$4195 USD
$4195 USD, 42 CLC
Apr 12, 2021 - 5 day(s)
Apr 12, 2021
$4195 USD
$4195 USD, 42 CLC

Learning Objectives

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches


  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment


  1. Describing the Cisco Collaboration Solutions Architecture
  2. Exploring Call Signaling over IP Networks Bullet
  3. Integrating Cisco Unified Communications Manager LDAP
  4. Implementing Cisco Unified Communications Manager Provisioning Features
  5. Exploring Codecs
  6. Describing Dial Plans and Endpoint Addressing
  7. Implementing MGCP Gateways
  8. Implementing Voice Gateways
  9. Configuring Calling Privileges in Cisco Unified Communications Manager
  10. Implementing Toll Fraud Prevention
  11. Implementing Globalized Call Routing
  12. Describing Cisco Instant Messaging and Presence
  13. Enabling Cisco Jabber®
  14. Configuring Cisco Unity Connection Integration
  15. Analyzing Quality Issues in Converged Networks
  16. Defining QoS and QoS Models
  17. Implementing Classification and Marking
  18. Configuring Classification and Marking on Cisco Catalyst Switches

Who Should Attend

Students preparing to take the CCNP Collaboration certification, Network administrators, Network engineers, Systems engineers