Implementing Cisco Collaboration Core Technologies (CLCOR)


Course Description

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions. 
You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. 

Learning Objectives

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches


  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment


  1. Using Certificates
  2. Configure IP Network Protocols
  3. Configure and Troubleshoot Collaboration Endpoints
  4. Troubleshoot Calling Issues
  5. Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  6. Deploy an IP Phone Through Auto and Manual Registration
  7. Configure Self-Provisioning
  8. Configure Batch Provisioning
  9. Explore the Cisco VoIP Bandwidth Calculator
  10. Configure Regions and Locations
  11. Implement Endpoint Addressing and Call Routing
  12. Implement PSTN Calling Using MGCP Gateways
  13. Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  14. Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  15. Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  16. Configure Calling Privileges
  17. Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
  18. Implement Globalized Call Routing
  19. Deploy an On-Premise Cisco Jabber Client for Windows
  20. Examine the Integration between Unity Connection and CUCM
  21. Manage Unity Connection Users
  22. Enterprise Application Integration (EAI): Configure QoS

Who Should Attend

Students preparing to take the CCNP Collaboration certification, Network administrators, Network engineers, Systems engineers

Course Info

Length: 5 day
Format: Lecture and Lab
Delivery Method: Virtual / Onsite
Max. Capacity: 16

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