Implementing Automation for Cisco Collaboration Solutions (CLAUI)


   

Course Description

The Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings. 


Learning Objectives

  • Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
  • Examine API and automation capabilities and concepts for Cisco Unity Connection
  • Examine API and automation capabilities and concepts for Cisco Finesse  
  • Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints 
  • Examine API and automation capabilities and concepts for Cisco Webex Teams 
  • Examine API and automation capabilities and concepts for Cisco Webex Meetings

Prerequisites

  • Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
  • Basic programming and scripting skills in Python
  • Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
    • Cisco Unified Communications Manager
    • Cisco IP Phones
    • Cisco Finesse
    • Cisco Webex Devices (Collaboration and Video Endpoints)
    • Cisco Webex Teams

Labs

  1. Configure the Initial Collaboration Lab Environment
  2. Verify Phone Details
  3. Configure Phone Line Labe
  4. Configure User Pin
  5. Configure System Forward No Answer Timer
  6. Configure Route Plan Report
  7. Deploy Basic SQL Query
  8. Deploy Advanced SQL Query
  9. Configure an Alternate Extension in Cisco Unity Connection
  10. Configure Voicemail Pin
  11. Verify Agent Settings
  12. Deploy Gadget
  13. Deploy Modify Call Via Video Codec
  14. Configure System Name and Branding
  15. Deploy and Monitor Video Call
  16. Configure Custom Control Panel
  17. Deploy Macro
  18. Verify Cisco Webex Organization and License Information
  19. Configure New Cisco Webex Teams Room
  20. Deploy Interactive Bot
  21. Deploy Widget
  22. Configure Cisco Webex Meetings User
  23. Configure and Record Cisco Webex Meeting
  24. Verify System Status
  25. Configure Host Access on Cisco Meeting Server Spaces


Who Should Attend

Collaboration Sales Engineer Collaboration Software Developer Collaboration Solutions Architect, Consulting Systems Engineer, Network Administrator, Network Engineer, Network Manager, Software Architect, Software Developer, Systems Engineer, Technical Solutions Architect, Wireless Design Engineer, Wireless Engineer

Course Info

Length: 3 day
Format: Lecture and Lab
Delivery Method: Virtual / Onsite
Max. Capacity: 16

Contact Us

PDF

CLAUI-1.0-DS-EN-20200218.pdf